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Welcome to Colosseum Doha (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, online store, and services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

1. Eligibility

By using our Services, you confirm that:

• You are at least 18 years of age (or have parental/guardian consent if younger).
• You agree to comply with all applicable laws and regulations.
  

2. Our Products and Services

• Food Products: We sell fresh and packaged food items, beverages, and related products both in-store and online.
• Quality: While we strive to ensure the highest quality standards, please check products upon receipt as they are perishable.
• Availability: Products are subject to availability and may be limited in quantity.
  

3. Orders and Payments

• All orders placed through our website or in-store are subject to acceptance and availability.
• Prices are displayed in [local currency] and may change without prior notice.
• Payments must be made using accepted payment methods (cash, card, or online gateways).
• We reserve the right to refuse or cancel any order in the case of payment issues, errors in pricing, or product availability.
  

4. Delivery and Shipping

• Delivery timelines depend on your location and will be confirmed at checkout.
• We take care to ensure timely delivery but cannot be held responsible for delays caused by circumstances beyond our control (traffic, weather, courier delays).
• Risk of loss passes to you upon delivery of goods to the address you provide.
  

5. Refunds and Replacements

Due to the perishable nature of our products:

• We cannot accept returns once products have left the store or have been delivered, except in cases of proven damage, spoilage, or incorrect items.
• Issues must be reported immediately or within 24 hours of purchase/delivery with proof (photo or video).
• Upon approval, we may offer a replacement, store credit, or refund.
  Please refer to our Refund Policy for more details.
  

6. Intellectual Property

All content on our website and branding materials including logos, images, product names, recipes, text, and design is owned by or licensed to Colosseum Doha.

You may not copy, reproduce, or distribute any materials without our written permission.

7. Prohibited Activities

You agree not to:

• Use our Services for any unlawful purpose.
• Attempt to gain unauthorized access to our systems.
• Misuse our website, engage in fraudulent activity, or interfere with normal operations.
  

8. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law:

• Colosseum Doha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.
• Our total liability for any claim shall not exceed the amount paid for the product or service in question.
  

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website with a revised “Effective Date.” Continued use of our Services after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the courts of Qatar.