سياسة الخصوصية

Colosseum Doha we value your privacy and we are  committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us through our store, website, or delivery services

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address.
• Transaction Information: Orders, payment details (processed securely through third-party providers), and purchase history.
• Technical and Website Data: Data collected via cookies or analytics tools when using our website or Shopify store.
• Communications: Any correspondence, feedback, or inquiries you share with us.

2. Use of Shopify

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

For more details, please review Shopify’s Privacy Policy.

3. Payment Processing

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted using Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase. After that, your transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We may also use trusted third-party payment processors (such as Apple Pay, PayPal, etc.) which have their own privacy policies regarding the information they collect for your purchase.

4. How We Use Your Information

We process your personal data to:

• Fulfill and deliver your orders.
• Process secure payments and prevent fraud.
• Communicate with you about orders and promotions (with your consent).
• Improve our products, services, and website experience.
• Comply with legal and regulatory requirements.
  

5. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• Service providers: Such as delivery partners, Shopify, and payment processors who assist in order fulfillment.
• Legal authorities: If required to comply with applicable law or legal processes.
  

6. Data Security

We use appropriate technical and organizational measures to protect your personal data. While we strive to use industry-standard practices, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of receiving marketing communications.
  

Please contact us at admin@colosseumdeli.com to exercise these rights.

8. Cookies

Our Shopify-powered website uses cookies to enhance your browsing experience and help us understand how customers use our store. You may manage or disable cookies in your browser settings, but this may affect certain functionalities of our website.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” revised accordingly.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you can reach us at:

Colosseum Doha
Email: admin@colosseumdeli.com
Phone: +974 4460 2548 / 4416 9311