At Colosseum Doha, we take great care to ensure your order arrives fresh, safe, and on time. Here’s everything you need to know about how we ship your favorite food products.
1. Order Processing
- Orders are processed during business hours, 9.00am – 5.00pm.
- Same-day dispatch may be available for orders placed before 12pm, subject to product availability.
- Custom or large orders may require extra preparation time. If so, our team will inform you.
2. Shipping Areas
- We currently deliver to Doha
3. Delivery Timelines
- Local deliveries: Typically delivered within 24hrs of order confirmation.
- We always aim to deliver on schedule, but factors like unforeseen events may cause slight delays.
4. Shipping Fees
- Free delivery for orders above Qr.100.
- A flat delivery fee of Qr.10 applies to orders below the minimum order amount
- Final delivery costs will be shown before you confirm your order at checkout.
5. Handling Perishable Products
- All products are packed with care to maintain freshness and quality during transport.
- We recommend that someone is available at the delivery address to receive perishable items promptly.
6. Order Tracking
- Once your order is confirmed, you will receive a confirmation email or message.
- For delivery updates, our customer service team is always happy to assist.
7. Incorrect Address or Missed Delivery
- Please double-check your delivery details before placing an order.
- If an order cannot be delivered due to an incorrect address or missed delivery, re-delivery may be subject to additional charges.