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Art. 1 Use of your personal data
We may process your personal data to provide you in a personalized and efficient way with the information, products and services that you request, either via the Website, e-mail, telephone or social media channels.
We may process your personal data for direct marketing purposes, i.e. to be able to provide you with targeted communications, promotions, offerings and other advertisements from us or our selected partners. Note, however, that we will obtain your prior consent before doing so. You will have the right to opt out of e-mail communications, using the link that is provided within the marketing e-mail. We may process your personal data to perform statistical analyses so that we may improve our Website and/or Services, or to develop new products and/or services. If and when your registration with or use of our Website and/or Services can be considered:
Art. 2 Your right
You have the right to request access to, as well as a copy of, all personal data processed by us pertaining to you. Subsequent requests for access addressed to us that are manifestly submitted for causing nuisance or harm to us, will not be dealt with. Please note that the provision of any copies may be subject to the payment of a reasonable administrative fee.
You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to email@example.com. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will promptly inform you of having received this request.
If the request proves valid, we shall honor it as soon as reasonably possible and at the latest thirty (30) days after having received the request.
If you are not satisfied with the outcome provided by us, you may file a complaint with the competent department within the Ministry of Transport and Communication.
Appendix of Law:
Ecommerce and transaction Law n. 16of 2010
Consumer Protection data Law n 8of 2008
Personal data privacy Law n 3of 2016
Once you checked out your order, you will receive a SMS / Email for Delivery Timing.
Delivery within 48 hours from order confirmation.
Free delivery above 50Qr & inside Doha, beyond the City, delivery charges will be communicated.
Orders can be cancelled only by return message from our customer service; send SMS 55169597 to request cancellation
At selected time of delivery, driver shall call you for confirming order will be shortly deliver to you.
At receipt of delivery kindly check that items are as per the order and relevant integrity, or return the non-conformed items to the driver. Payment refund, or item replacement, shall be done by customer service only, not the driver.
Kindly read the entire terms.